Default Routing

 In Google Workspace we can set a domain routing policy for inbound messages using default routing.

For example, default routing is used to set up split delivery to route unregistered Google Workspace users to an on-premises mail server. This is useful when transferring users from legacy mail servers to Gmail. You can also assign an existing user account as a catch-all address to receive messages addressed to non-existent users in your domain using default routing.

 

To set routing settings, specify the addresses of recipients, and then specify an action to be performed on the mail that you want for those recipients. If an organization configures multiple routing settings, they can arrange compliance in order of priority. Default routing takes less priority than other advanced Gmail settings, such as content compliance or attachment compliance.

 

To Configure a default routing setting for a domain, follow the steps:

Log on to Google Admin Console, URL: Admin.google.com

From the Admin console Home page, go to Apps> Google Workspace> Gmail

 

Click on Default routing.

 

Click on Configure.

 

1. Specify envelope recipients to match Single recipient

 

Single recipient—Specify a single user by entering an email address, example suraj@domain.com

Pattern match—Enter a regular expression to specify a couple of recipients in your domain.

Group Membership—Select from one or more groups from the list.

All recipients—Select all recipients in your domain. By default, this only affects unrecognized addresses.

If the envelope recipient matches the above, do the following, specify the rule whether the message should be rejected, modified, or quarantined when the conditions meet the routing setting.

Reject message: This option rejects the message before it reaches the deliberate recipient. You can enter customized text for the rejection message.

Modify Message: This option modifies messages by adding headers, changing the route, changing the envelope recipient, adding more recipients and removing attachments.

Select the Options, choose whether to perform the action only on unrecognized addresses. You can also select both recognized and unrecognized addresses.

 

Click on Save.

Ordering your routing settings:

 

The Default routing tab lets you configure multiple routing settings for your domain. Each Routing setting specifies a recipient and an action to perform on any mail intended for the recipients.

In any particular domain, admin can configure a maximum of 1000 Default Routing settings.

In the Default Routing page, there is a list of settings. To adjust a setting, click Edit. To delete the setting, highlight the checkbox in the left column, and click Delete. You can also adjust the priority of the settings on this page. If two settings conflict, Google Workspace applies the setting with a higher priority and ignores the lower-priority conflicting setting. However, any particular settings that specify Reject are automatically assigned to the highest priority, even if you have assigned a higher priority number to another setting.

To assign the highest priority to a routing setting, in the Order column, enter 1 next to the setting.

1. Click anywhere on the Default routing page to save the changes.
   
   

2. Repeat these steps for assigning any other priority numbers.

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